Common questions about wholesale supply with NiviKart.
We work with businesses of all sizes. Minimum orders vary by product line and category, but we offer flexible ordering options including case quantities, mixed pallets, and bulk buys. Contact us to discuss what works best for your business.
Most orders ship within 2 business days depending on location and product availability. We offer scheduled delivery across North America with tracking on every shipment.
Do you offer volume discounts?
Can I set up an account with flexible payment terms?
Yes. Our pricing structure rewards loyalty and volume. The more you order, the better your per-unit pricing. We'll work with you to set up tiered pricing that aligns with your business growth.
Absolutely. We work with established retailers and businesses to create account terms tailored to your cash flow and ordering patterns. Inquire about our account options.
How do I access your full product catalogue?
What if a product is out of stock?
Contact our sales team and we'll send you our complete product list with current pricing and availability. You can also request a consultation to discuss which categories make the most sense for your business.
We maintain consistent inventory across our core product lines. If something is temporarily unavailable, we'll notify you immediately and offer alternative options or timeline for restock.
Do you handle international orders?
How do I place a repeat order?
We currently serve retailers and businesses across North America. Speak with our team if you have specific questions about your location.
Once your account is set up, ordering is simple - phone, email, or portal access. We'll walk you through the process and ensure you have all the tools you need.
What if I have a problem with an order?
How do I become a wholesale customer?
Customer satisfaction is our priority. If anything arrives damaged or incorrect, contact us immediately and we'll make it right - replacement, credit, or resolution tailored to your situation.
Start by requesting a quote through our contact form. Our team will verify your business details, discuss your needs, and set up your account. Most businesses are operational within 24-48 hours.
Still have questions? Let's connect.
Our team is ready to answer your specific questions and discuss your supply needs.
